how to dispute ntta charges

When you complete your forms, attach any documents or other information that you intend to use as evidence to support your claim that you are not responsible for paying the toll or penalties. org, or by mail at 5900 West Plano Parkway, 550, Plano, TX 75093. To file a dispute, please use one of the following methods: By US mail: Valor Intelligent Processing c/o North Texas Tollway Authority PO Box 9036 Addison, TX 75001-9036 By email: Contact Us By Fax: 800-733-7721 Some agencies may require you to pay a fee or deposit when you request a hearing. Mi cuenta; Carrito; Finalizar compra; Mi cuenta; Carrito; Finalizar compra; Contacto Independence Day - July 4 This article was written by Jennifer Mueller, JD. ZipCash customers receive bills monthly and have 25 days to pay the invoice. I come back from vacation and i have collection bills! Issues reported will be taken seriously, and all reports will be examined and investigated. Some toll agencies also provide the option of disputing your toll violation using email or fax. Get the Toll dispute completed. NTTA has been sending me zipcash invoices for tolls that are accrued in Dallas. Ive never dealt with this before and Im not sure what my options are if any. Hold the edges of the tag with 1 hand, then peel off the backing with your free hand. If this was any other agency, increasing the amount of money owed after reporting the amount to collections would be illegal but NTTA seems to think theyre above the law. Both plans recoup the full amount of tolls due at the 50% higher ZipCash rate. Please make a note to this file that We were the victims of a crime called Title Jumping. Meaning I NTTA took out $10 from my account for usage on a car I do not own. Saturday/Sunday: Closed, 39025 LBJ Service Road (Northwest corner of I-20 and I-35E, located inside the Department of Public Safety office), Dallas, TX 75232, Monday - Friday: 8 a.m. - 6 p.m. Medial Marijuana Recommendations. dnt ntta bridge over 380 prosper 749 co rd 27 75078 749 co rd 27 in Prosper, Texas is a State / County property with construction payment data since 01/13/2023. Call the customer service center. Stick the tag to the windshield in the proper location, pressing it flat. They returned my check twice. I never received a letter, nor was it ever charged to the card I have on file linked to my toll tag. I go to see my son in Texas a couple times a year. 48 0 obj <> endobj Open in new tab Call NTTA Customer Service 972-818-NTTA. With about $9 billion in debt secured by future tolls, NTTA confronts a . I have called various people, noone was willing to let me speak to a manager. You also answered the main question when you said you have never been in trouble before and have no idea what to do. W. I called to explain that vehicle is no longer in my possession or name. Sign it in a few clicks. 6. How It Works Follow These Steps Step 1 Select Travel Date & Time Step 2 Select Parking Location & Prepay Step 3 Enter the airport using a lane marked TollTag or QR Code, depending on the method selected on your booking reservation Step 4 Park your car in the location indicated on your booking reservation - Terminal or Express North Step 5 By phone: (800) 916-8800. They are scammers & they only toll authorities I ever have a problem with please be aware dfw ntta is scammers & I will get a lawyer if needed. I call in around august 15 to customer service and the rep said shell add these bills to my account. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. As stated earlier the legislature has given the NTTA a lot of power when it comes to collection methods for unpaid tolls. Is their a more formal resolution process to get simple matters resolved? The exact process for this will vary depending on who issued the card. "They sent the invoice to my old address in Argyle," he says. Billing and account questions, or how to get a TollTag, can be answered by the NTTA. I went from Kansas to Texas and back from Texas to Kansas twice in 2021. More than $21 dollars NTTA is charging for a six mile stretch. Ntta is saying I owe nearly $1000 when I have a tolltag & they have been drafting $40 out my account weekly since last year of March, they are Scam artists . If you have a dispute or question about a letter you received from Professional Account Management, LLC (PAM) regarding outstanding violations, the FasTrak Customer Service Center is unable to assist you. Payment location types and available services are defined on each tab. Usually, there will be a straightforward and user-friendly way to dispute a charge over the phone, on the web, or through their online banking app. She received her JD from Indiana University Maurer School of Law in 2006. On the Account Activity page, find the appropriate order or transaction, and then click Details. I disputed a charge on the website with the dispute option. Therefore, I believe the bill is incorrect. They never sent a letter with proof of delivery, so there is 0 record of anything they claim happening. NTTA Is monopolize the toll roads. Reimburse me for the Kansas charges. North Texas Tollway Authority [NTTA] - Removed my vehicle with out my request, Billed tolls for a vehicle I sold (Dispute# 7738900). The NTTA says it does not waive charges for veterans with disabled plates because it does not . This will put people out of business. As of this date i have not been notify of my hearing request from NTTA Hearing Coordinator. Texas toll calculators for cars, trucks, SUVs, RVs and buses. I have contacted NTTA monthly since May 2022 about the issue, and each time they acknowledge the mistake and credit the account that was created for me. As far as I know the only functional difference is that TollTag works at the airport and TxTag does not. After living here from almost three years, I've started to figured out that the NTTA (North Texas Toll Authority) is pretty unethical in their billing practices. Fact #5 - D&M Leasing company is not located at my address in Louisiana. Desired outcome: Would showing proof that I no longer lived at that address help dispute the balance? The ability to dispute a credit card charge is a powerful consumer protection meant to prevent you from having to pay for billing errors. Privacy Policy. Resolving chargebacks takes time and patience, but by sticking with it, being responsive and providing full and proper documentation, you can avoid financial loss to your business. Has anyone had similar experiences? New comments cannot be posted and votes cannot be cast. ZipCash is just one of two ways to pay for NTTA toll road use. If you have a sticker or other pass, you may receive a violation if the sticker wasn't detected by the tolling location for some reason. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. After speaking with a few personnel, I was told that the charges were my responsibility. Our NTTA ticket lawyers are very skilled at reviewing files with the NTTA to determine the actual amount of the tolls minus any administrative fees alleged. For your convenience, we offer online customeraccount management24 hours a day. We strive to be a friendly and welcoming community to all of our users whether they are longtime residents of DFW, newcomers, curious redditors, or just visiting. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If the license tag image is so blurred that the numbers and letters are illegible, you would select "missing image" to dispute your toll violation. They are all volunteers. This happened twice that the person I was talking to said they resolved by bill problem, only to be sent notice of non payment 30 days later with $80 fees attached to a $66.50 bill. That is a 25 mile stretch. It's too late when I'm already in the toll lane and traffic is backed up preventing me from merging over. When I asked them why their website had "bill of sale" as a valid option for a dispute, I was told that only applied to dealer sales and not individuals. Share your form with others. infinitum: subject unknown ending; cary high school football coach; club head speed chart For example, if you receive a notice of violation from the Illinois Tollways, you can download an affidavit of non-liability form from the tollway's website, which you can fill out and submit. endstream endobj startxref Re: license plate No JHZ6174 TX Violator NO [protected] I am not going to pay a toll tag or bill if the car in no longer under my name. We will keep you informed about our progress. I had already sent out a check for the $13.98. Box 30945 / Salt Lake City, UT, 84130-0945. . Jennifer reviews, fact-checks, and evaluates wikiHow's legal content to ensure thoroughness and accuracy. Sep 22 2021. On 10/24/2022, @ 16:02:57 and 16:05:59 this occurred. It's starting to feel less like a misunderstanding on my part and more like a scam. This article is intended to help those that are dealing the NTTA violations and/or citations. If youve received a toll road violation notice for someone else, for a car you sold, or for a toll you already paid, you can dispute it by phone or mail. Labor Day - September 2 & 4 If you receive a violation notice in the mail, it's important to act as quickly as possible to check its legitimacy since you have a limited time to dispute it before additional charges start mounting. If you would like to dispute your toll due to the vehicle (or license plates) being sold, leased, rented or stolen at the time of the violation please fill out and return this form. Download your adjusted document, export it to the cloud, print it from the editor, or share it with other people using a Shareable link or as . If the toll company reject your dispute, you can request a hearing with an administrative board. On that note, here are a few invalid reasons to dispute a charge: You don't recognize the merchant's billing descriptor. Desired outcome: Go to the Dispute Center for details on the dispute process. I didn't mean to but was in it any way, then I got a $29.19 bill in a 3minute time line. An entity with this type of power must be kept in check and it takes a lawyer experienced and knowledgeable with the Texas Transportation laws that apply to these types of cases. If your issuing bank agrees with your claim, they will contact the merchant's bank to notify them of the disputed charge. I was told by Ladana 1/8/2022 to upload the transfer notification. Cookie Notice NTTA's Ethics Officer I sent the collections firm a letter disuting the claim and asked for valodation of the . hbbd```b``z"+] D2=0,; I'm kindly asking NTTA to either write off these charges or have them moved to the current owner. 3 Children Killed, 2 Wounded in Ellis County Home; 1 in Custody: Sheriff, Texas House Plans to Pass Largest Property Tax Decrease Ever,' Speaker Phelan Says, Actor Tom Sizemore, of Saving Private Ryan,' Dies at 61. Conviction of this crime leads to fines, and youll also have to pay extra court fees.