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If youre thinking about purchasing a Sunset Group timeshare, we recommend you do your due diligence in researching their reputation. I attended their vacation ownership presentation and also bought in to the sales pitch of the sales agent . I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. Search Close. The company states it offers a real no up-front fee escrow option, so they don't get paid until you get your official release. I am sure this will cause them to threaten a law suit and other tactics. If youre interested in finding a timeshare exit company that wont scam you, take a look at our homepage. I have collected evidence to support the claims of thousands of people deceived from this company. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. I was in Cancun Mexico last November 2020 and stayed in Sunset Royal Beach . 5. Many customers on different message boards, that were unsatisfied with Sunset Groupsuch as ComplaintsBoard and RedWeekwere approached by a timeshare exit company called Mexican Timeshare Solutions. I said I'll keep an open mind. Resorts International Marketing Corp. was not the rental program that was presented and that Sunset required us to pay an additional fee for. Search. And you cannot trade your 'private residence' to go somewhere else if it is destroyed. 1 shows balance financed as $10, 295 in addition to the fact that this was financed at a 6.9% interest rate. they will admit that trading your private residency with someone else costs $189 each time. My heart rate is through the roof as I write this letter and I get more and more upset as I look back to even proofread it. I am about to cease my payments after being on a freeze and mulitple letters on not wanting it / not affording it any more. Some people have been successful using this method. The Marketing Sunset Group conned me out of my money for a trip to their resort in Cancun. 4. Not the case at all, they worked and worked on prices and packages for hours continuously offering more alcoholic beverages along the way. i personally would beg to differ. Sunset Group, also called Sunset Hotel Group and Sunset World, owns timeshares in Mexico at places like Cancun and Riviera Maya. However, according to a past lawsuit filed by the Welk Resort, here it is mentioned the company would charge fees of $5,000 or more for their services. On 03/31/2021 ALEXIS MILLER filed a Personal Injury - Motor Vehicle lawsuit against SUNSET AUTOMOTIVE GROUP INC. On latimes.com, Timeshare Exit Team publicly stated their average cost is about $4,000 paid up-front. What a lead in! Get Rid of Timeshare Inherited from Parents? this is a forum with more complaints made to royal elite: In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. I refused to proceed and insisted travel package detail. These are more complaints about this resort: We needed a cab to our hotel from the airport. Each of its hotels has its own unique style and provides guests with an unforgettable vacation experience. When evaluating a contract, always be on the lookout for any inconsistencies, as they may point to a scam. Unfortunately, that didnt seem to be enough to satisfy several of Sunset Group Timeshare Owners. That said, until there is any official news of a class action lawsuit, we would encourage you to seek out alternative routes to getting compensated for the time and money youve invested in your timeshare with Sunset Group. They got me too. Search Close. FBI are investigating on that matter for international crime. This dropped to around 38 thousand when we were told they would purchase a U.S. timeshare we had for 30 thousand dollars. They fed us a nice lunch, we toured 2 very nice resorts, were served free alcoholic beverages and then it all began. We use cookies to give you the best experience possible. As our team reviewed the website, the first thing we came across is the no up-front fee required . Were eager to assist in any capacity we can. They accepted this and said they would process the paper work and credit our accounts. Please don't fall for anything that has Royal Elite's name on it. Have not heard much and really do not want to deal with it, still burns me. My answer was that "the maintenance fee guaranteed they got paid to provide quality, not that I actually would get it." not being from the USA it makes it difficult for us to find someone. I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. www.sunsetscam.com The whole ordeal took over 6 hours, surrounded by multiple sales staff taking turns talking to us. There have been a few lawsuits Sunset Group has been involved in. We should all boycott that country. In addition to the fraudulent timeshare contract fee (discrepancies noted below) we were also required to pay an additional fee of $549 to Resorts International Marketing Corp. for exchange purposes and for Sunset to use first several years worth of weeks as credit towards contract fee. We are tying to cancel our membership too but they said that it is not valid. They can contact you with the name of "Marketing for Sunset Group" or "m4sunset" and promise you the all the best of Cancun. If youre set on going the DIY route, know that it will likely be a long and difficult process. If your timeshare developer is involved in a class-action lawsuit, sometimes you may be able to join in. For example, on Consumer Affairs, Sunset Group has a 1.5-star rating with nearly 200 reviews. It was very uncomfortable going back and forth with people that I caught in lie after lie, and half-truths, all day especially since we felt "captive". Although this may save you money and hassle, many times these negotiation services are very expensive and there is no guarantee they will be able to help you. They had already charged my credit card for the deposit. Hopefully one day their tactics will end, I meant they are professional scammers. If they do not refund our $8000, WISH TO FIGHT THEM LEGALLY! Sunset Group refuses to comply with Mexican law and refund my money, in January 2023 I stayed at one of their resorts (Ocean Spa Resort, Cancun) as part of our vacation deal we had to go to a sales presentation at one of their nicer resorts. sunsetgrouplies@hotmail.com. Sunset World Resorts & Vacation Experiences review: sunset group / fraud and dishonest. i cannot find anything out on this case though. If there is an Action Lawsuit going on some one please contact me thank you. Peruse the fine print and ensure all that in the agreement lines up with what you consented to prior to offering any cash. On August 31, 2007, my wife and I attended a sales presentation at Sunset Fishermens Village in Playacar. It does not guarantee any level of quality of the room. I wanted to share this with anyone that might be planning a vacation to Cancun because I do not want you to be a victim as well. After coming home and investigating some more, I feel lucky to have gotten away from them alive. I have been trying for months to speak with someone on the phone. I totally regret this. Please contact me if anyone is able to find a better way to deal with these criminals. When I asked who is really the travel agency that I am paying to, they were vague about it. this is a site in teh USA who says they files a case. How to Get Out of Raintree Vacation Club Timeshare? Therefore, we used the five day right of rescission as stipulated in the contract. I was there 2 years ago with a friend.First of all the room where we checked into was full of water and we had to pay extra to upgrade to another room .I signed up for their 1 BEDROOM TIMESHARE with a deposit of $5000. Cant wait for a law suit. The first was to continue with the upgrade - which we did not want. Please visit this website (specially the video section) to know in detail how these companies operate. http://www.timesharescam.com/, Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. All of the companies on our site have been thoroughly vetted so you can be sure youre getting the best possible service. Mar 30, 2006. Some things that can help you tell if a company is reputable and not trying to scam you are as follows: We only suggest companies that use escrow, so you dont have to pay them until theyve successfully helped you get out of your timeshare. PRIVACY POLICY That proved to me they were lying about the value of the "product". Have you been able to get any resolution? A scam is an unlawful plan intended to swindle you out of your cash. Can You Get Rid of an Occidental Allegro Timeshare? Youre not the only one wanting to ditch their Sunset Group timeshare. This website uses cookies to improve your experience while you navigate through the website. 1. Timeshares & Vacation Clubs. Please help! File a complaint to Sunset World Resorts & Vacation Experiences, Boulevard Kukulcan Km. Mr. Muldowney agreed to help us facilitate our request to terminate our contract, but when we had arrived at the office later that afternoon, we were told by Jose Luis Hernandez that Mr. Muldowney was sick, and had left the office for the day. We would alert against working with companies that have been known to scam individuals. The initial contact who pose in FB as a supervisor in a Cancun resort blasted me with abusive text for not pursuing the offer. How to Get Out of a Sheraton Vistana Timeshare? My wife and I had a bad experience with them also. May 22, 2010 @ 12:56 PM). We did not buy the all-inclusive. This is when we knew the postings on the Internet were so very true. Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. While its not easy to find information on how to get out of a Sunset Group timeshare, it is possible, and you have options. Consulting. As weve stated, most timeshare companies do have exit programs set upits in their best interest to help you cancel so that you dont end up filing a lawsuit or writing negative reviews online. We recommend you contact your timeshare developer directly and ask them to help you get out of your contract. So many have been ripped off it's amazing that the Mexican gov't allows these crooks to continue to operate. Many people believe that these properties are wonderful and perfect for a holiday, but soon realize they made a mistake in purchasing from this company. Thanks! How to Cancel Hyatt Residence Club Timeshare? I also almost got scam by Sunset World too . The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. We are a Team of like minded agents with one goal- Representing our clients at the highest level possible! Most of these are negative, with common complaints about high-pressure sales tactics, misrepresentation by salespeople, and difficulty cancelling contracts. Upon arriving back home we entered our house all to find out that the air conditioning unit had broken and that it would now have to be replaced. We are in the same boat and now they are threating us to ruin our credit. After signing all of the paperwork, they did return to us our $40 deposit that we had paid at the airport as well as the cab fare of $24 that they promised. In addition, recent customer reviews of Sunset Group say that they generally dont like this company and recommend staying away from its products altogether. It says right in the contract that you own nothing, it is a membership fee. So there is no value or savings hence, there was no benefit for buying the package amidst the Pandemic when international travel is still restricted.