To improve our service and website, we may use small data files known as Cookies. In the event the car is dropped off unreasonably dirty, as determined solely by the Car Rental Company, the Car Rental Company may charge you for special cleaning fees. If you are involved in an accident, the local police and the Car Rental Company must be contacted. In all these cases, you will receive no refund of the money you have paid. If you want to change your drop-off time after you have already picked up the car, you will need to contact the car rental company directly. Please verify whether you have any transferable car rental insurance that you can prove with related documentation. Email Protect your account with two-step authentication Send code If you require additional drivers, please include them in your booking request. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for the products. If you have any questions, please feel free to contact us. Re: Wisecars car rentals. An additional fee may apply and this will be paid at the rental counter (unless specified otherwise on the Wisecars voucher). We recommend that you keep a copy of the Car Rental Agreement and any other document related to the Car Rental Transaction, including documents pertaining to the drop-off of the car, in case of a future inquiry related to the Car Rental Agreement signed by you. Please read carefully the terms of the Car Rental Agreement before signing it. Please keep in mind that any changes that you make to your booking will probably change the rental price. Super easy to find the right car and booking and paying was unbelievably easy.As we are not from the USA we would have liked much more info in plain speak around insurance as this is something that we are still unsure about until we get to speak with the agent on pick up. If you extend your booking directly with the Car Rental Company, only the period booked with Wisecars is covered. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Wisecars can email you a copy of your reservation voucher (in PDF or HTML format) after that as well. My invoice said"NOTHING more to pay" but they state somewhere is says I'm not insured. If you are not satisfied with any aspect of our service or products you can tell us about your experience in the following ways: Please note that we might request you to contact us additionally via email if you initially contacted us via telephone or messaging platforms and include a reproducible statement about the complaint with any applicable documentation attached. Please note that any amendment such as modification of the pickup or drop-off location, car group, rental period and/or drivers personal details may affect the rental price, which may be different from what you paid initially. Some car rental companies offer the Meet and Greet service at airports (meaning they do not have a counter at the airport and will deliver the car to the airport for the customer). Access to and use of these images is restricted by terms and conditions of a separate license agreement. Replies to negative reviews in < 24 hours. We offer a price comparison of major and independent car rental suppliers around the world! A fair fuel policy means that you return the car with the same amount of fuel you picked it up with. Sensitive data, such as personal details and credit card information, which we receive from customers, is encrypted and secured for use on the Internet. Wisecars cannot amend the drop-off time once the rental has already begun. The car rental company will charge you for the additional driver for the whole time that you have the car.
In peak periods this may not be achievable.
Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com Powered by, We use cookies to give you the best experience. You can present the voucher either in a printed version or a digital form (such as from your smartphone). Wisecars will inform the complaint submitter on how to proceed if needed. Verification can help ensure real people write reviews about real companies. If a cancellation is requested more than 48 hours before the pick-up time the customer will receive a full refund minus non-refundable Cancellation Protection and/or Protection Package. Always check that the fuel level in the rental cars tank is the same as on the Car Rental Agreement before you leave the rental station. Please note that all additional drivers must also show a valid driving licence at pick-up. This excludes any changes to the booking which result in the change of the price of the booking, such as changing the duration of the rental period or the rental cars class, or the Car Rental Company changing its rates following the original booking. Wisecars is an independent travel broker who does not represent any particular car rental company. If you have already provided us with your flight details, the car rental company will be able to track your flight. Should you find any discrepancies between the summary of the Car Rental Transaction specified in the voucher and those specified in the Car Rental Agreement, you are requested to notify us of this as promptly as possible and before signing the Car Rental Agreement. Wisecars does not store credit card details. Wisecars is a car rental broker staffed by people who have worked in the online car rental industry for over 20 years. Click on Menu "Subscriptions". Wisecars does not take responsibility for partners response times. Subscribe! Wisecars does not own any physical locations or offices. Amendments can only be made up to 48 hours before the pick-up time. To improve our service and website, we may use small data files known as Cookies. If you cannot take them with you when you go to pick up the car, you need to take them back to the counter later on and add them as additional drivers. Wisecars has the right not to process complaints sent later than 28 calendar days after the drop-off date. If not, you will need to purchase the cover at the car rental company counter. Free cancellation up to 48hrs before trip. Dear Peter,Thank you for your 5-star rating!We're thrilled to hear you're satisfied with our customer service.Have a nice day!Kind regards,Rachel from Wisecars.
Wisecars Reviews - 45 Reviews of Wisecars.com | Sitejabber Cancellations Dealers may cancel a WiseCARE contract by downloading and completing the cancellation form, obtaining the customer's signature, and submitting the final form to Wise F&I via email, fax, or mail. Please note, due to fluctuating foreign exchange rates and other possible banking charges, Wisecars cannot be held responsible for any difference in the amount displayed on the webpage and amount paid for the reservation. Mr. Mateusz. We aim to resolve your complaint straightaway and we will confirm our resolution or continuing investigation within 3 business days of receiving your complaint. 21 helpful votes. Wisecars is an online vehicle rental broker. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel up to 2 hours before the pick-up time and receive a full refund minus the amount paid for the products.
Has anyone renter through Wisecars? - Kauai Forum - Tripadvisor If you choose to pay for the service using a credit card, your credit card details are not stored by us. Please note that waiting for a partner's comment or documentation might extend this timeline in rare cases. Please reach out to support@wisecars.com for assistance.I apologize for any inconvenience.Regards,Rachel from Wisecars. What's Wisecars' cancellation policy? This product is an additional insurance which covers up to 1000 USD of your excess amount in case of accident. If you're in the 21 to 25 age range, you will likely have to pay a young driver fee. You will receive a full refund if you request the cancellation 48 hours before the pick-up time. All rights reserved. If you have any questions, please feel free to contact us. Companies can ask for reviews via automatic invitations. However, you are entitled to a car in the same category, holding the same number of passengers and with the same luggage capacity as the car that you booked. The price is at end only a quarter of thee rate! Powered by, https://www.wisecars.com/en-gb/faq#contactSection. They were cheap but the quality of the car was the worst I have ever seen on a used car. Car Rental Company coverages usually do not cover damages to the tires, car glass and undercarriage, neither costs for the loss of car keys. Please note, the Car Rental Company is not obligated to wait for your arrival, and if you fail to arrive at the pick-up station at the time indicated in the voucher, it may constitute a No-Show on your part. In such a case, unless the rental has been cancelled in advance, the customer will not be entitled to a refund.
Wisecars car rentals - Bargain Travel Forum - Tripadvisor Please note that the car rental contract at the offered price will not be concluded until your booking has been confirmed and the necessary payment received. You will be given the car with a full tank of fuel and asked to return it with a full tank of fuel. We will let you know whether an additional fee will apply when you confirm your pick-up and drop-off time in your booking request. It was very easy to make reservation and booked a rental car in a few minutes. Francisco Gonzalez here, reviewed on Google and now here, WHAT A SERVICE!!!! Wisecars employs limited use of cookies for your safety and does not store any personal data. If the customer wishes to drop off the car earlier than stated in the voucher or the rental details, Wisecars will not refund any amount for the unused days.
- Wisecars We recommend that upon pick-up of the car you shall check the fuel gauge to ensure that the condition of the fuel tank is consistent with that specified in the Car Rental Agreement. In addition, most Car Rental Companies also require that the renter and any additional drivers have at least 12 months of driving experience.
antes do nicio da locao - Traduo em ingls - exemplos portugus When collecting your rental car, it will have a certain amount of fuel in the tank, which will be marked on your rental agreement, and you will have to return the car with the same amount of fuel as you collected it with. If you do not reply within 15 calendar days to any of Wisecars emails, the case will automatically be closed without any resolution and/or compensation. It is entirely up to the Car Rental Company whether they decide to do so or not. You will receive a full refund if you request the cancellation 48 hours before the pick-up time. If you return your car later than agreed, the car rental company will likely charge you a late return penalty fee. If you have chosen the protection package or deductible protection- in case of an accident you will be charged for damages but can request a reimbursement from Wisecars if you contact us within 48 hours from the accident. They charge you roughly 10% down an only if you cancel it 48 hours ahead of time do you get your money back. Please check if the confirmation email is not in the "SPAM", "Junk Mail" or "Unwanted Mail" folders of your email account. If not, you will need to purchase the cover at the car rental company counter. We also ensure all reviews are published without moderation. We use dedicated people and clever technology to safeguard our platform. The Car Rental Company must give its consent to repairs and replacements. I see you have a running history of not reading terms and conditions of car rental places then yelling they are thieves because they charged you a fee you agreed to if you canceled your car rental. You will receive a full refund if you request the cancellation 48 hours before the pick-up time. We will send you your rental voucher 48 hours before your pick-up time. Please note, in most cases Car Rental Companies will reserve a security deposit even if you purchase one of our Excess Protection products. Alternatively, just sign in or register using your Google or Facebook account. I booked a rental car in Germany and had a flight get delayed that was going to make me late. Save. Wisecars does not own any physical locations or offices. Email: cancellations@wisefandi.com Fax:
If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for the products. You can check this information on the Wisecars Terms of Service: https://www.wisecars.com/en-us/terms-of-service.Unfortunately, it is hard to comment on this situation as I could not find your booking. DeductibleProtection covers up to EUR 1000 of your deductible. Most car rental companies require the rental car to have Collision Damage Waiver and Theft Protection. Wisecars is an online vehicle rental broker. your cars pick-up and drop-off documents which clearly show the new damage subject to the charge by the Car Rental Company; photo evidence showing the damage to the car; proof of the repair costs from the Car Rental Company; evidence of payments deducted from your payment card by the Car Rental Company; the Car Rental Companys accident report form; your bank account details, including account holder's full name, the account number/IBAN, banks name and postal address, SWIFT code or any other coordinates necessary for international bank transfers (if you provide incorrect bank details, a fee of EUR 25 will be deducted from the compensation for each repeated bank transfer made before the correct bank details are received). Please note, if the car is delivered to you outside the pick-up station's operating hours or is dropped off by you outside the drop-off station's operating hours, you will be charged an additional fee for this service in accordance with the rate indicated in the voucher. The Wisecars website contains images from izmo, Inc.: Automotive Images, Copyright [2000 current year] izmo, Inc. All Rights Reserved. How to Cancel Wisecars Car Rental Comparison Subscription on Android Device: Open your Google Play Store app.
Wisecars Reviews Please note, all Excess Protection Products become invalid and no refund will be made when: In some cases, if you follow the Car Rental Companys instructions and they determine that you are not responsible for the damage that occurred to the vehicle, the excess fees might be returned to you directly by the Car Rental Company and you do not need to claim a refund from Wisecars. Reply from Wisecars.
CAR RENTAL IMPORTANT INFORMATION - wisecars.com If you want to add someone as an additional driver, they will need to be with you when you go to pick up your car. The automotive images contained herein are owned by izmo, Inc. and are protected under United States and international copyright law. Dear Reagan,Thank you for your 5-star rating!We're glad Margaux could assist you in order for the car rental company to hold the car.Have a nice day!Kind regards,Rachel from Wisecars. Wisecars can not be held responsible for bank fees or smaller refunds due to currency conversion. You can safeguard yourself against such extra expenses by purchasing one of our Excess Protection Products before your rental begins.
Manage Bookings Online - Wisecars - Wisecars If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for . Our website includes a full description of each car type, including the typical number of passengers and pieces of luggage each can accommodate. If you are not satisfied with any aspect of our service or products you can tell us about your experience in the following ways: Please note that we might request you to contact us additionally via email if you initially contacted us via telephone or messaging platforms and include a reproducible statement about the complaint with any applicable documentation attached. Excess Protection also covers damages that are usually excluded from Collision Damage Waiver which is offered by the Car Rental Companies. Do not cancel your booking with the Car Rental Company directly as additional fees may apply. If you have shared your own referral code at least once, you will get 1% back on your own booking value after you have returned your rental vehicle.
Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com Thanks! I had questions about requirements of car insurance. When you rent a car, you will usually need deductiblecoverage. By using our website, we assume you agree to our, Your rental agreement may require you to have, https://www.wisecars.com/en-us/faq#contactSection. You can also find this information in the pick-up and drop-off details. Wisecars Related Coupons and Deals Code Up to 50% Off Booking Get code 09908 View more coupons for Auto Europe If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for . This excludes any changes to the booking which result in the change of the price of the booking, such as changing the duration of the rental period or the rental cars class, or the Car Rental Company changing its rates following the original booking. wish to cancel your booking but do not tell us until your rental is due to start; fail to pick up the car at the arranged date and time; fail to provide the documentation that is required to pick up the car; fail to provide a credit card in the main driver's name with enough funds to cover the deposit. Minimum age requirements on larger cars may also be higher at some locations. When you return your car, the car rental company will check it, and charge you for any damages. Cancellation Protection can be purchased only at the time of booking and is not refundable. 2023 Wisecars.
Terms of Service - Wisecars Please note, under no circumstances is the fuel included in the rental price. You can also find this information on the confirmation voucher. It might take your bank extra time to settle the amount. Please note, all Deductible Protection Products become invalid and no refund will be made when: In some cases, if you follow the Car Rental Companys instructions and they determine that you are not responsible for the damage that occurred to the vehicle, the deductiblefees might be returned to you directly by the Car Rental Company and you do not need to claim a refund from Wisecars. Any unauthorised use, reproduction, distribution, recording or modification of these images is strictly prohibited. You can amend your booking information or cancel your booking in a few simple steps. When picking up the car, every driver must present their licence. We continually control the activity on and usage of our website and any abnormal activity on our site deemed as suspicious will result in access being denied. For a confirmed booking, if the local provider is unable to perform its obligations in providing the vehicle due to insolvency, we will do our best to redirect your booking to another Car Rental Company.
Read Customer Service Reviews of www.wisecars.com - Trustpilot Deductible Protection also covers damages that are usually excluded from Collision Damage Waiver which is offered by the Car Rental Companies. Even a basic insurance. As with any amendments, just scroll down to the bottom of this page and create a support ticket. Most car rental companies will hold your car for you for an hour, but different companies may have different policies regarding delays. In the event the car is dropped off unreasonably dirty, as determined solely by the Car Rental Company, the Car Rental Company may charge you for special cleaning fees. Garantljuk, hogy minden rtkels vals.
Wisecars | Better Business Bureau Profile You can present the voucher either in a printed version or a digital form (such as from your smartphone). If you choose this option, you pay for the fuel at the pick-up time and return the car as empty as possible. Hello!Thank you for sharing your experience with us.We're really happy to hear we could resolve your issue, we're here for you at any time!Have a nice day.Kind regards,Rachel from Wisecars. Wisecars English (US) arrow_drop_down Deutsch English (CA) English (GB) English (US) Espaol (ES) Espaol (MX) Franais Italiano Nederlands Polski Portugus (BR) Portugus (PT) p Make a booking add_circle_outline USD arrow_drop_down USD GBP EUR CAD CHF ZAR NZD AUD RUB BRL