1.7.30 If evidence that a claimant meets the Special Rules criteria is uncovered following receipt of the claimant questionnaire or additional evidence in a non-SREL claim, then advice should be given to the DWP that the claimant fulfils the criteria for SREL and the case should then be treated as an SREL referral. This may be enough to enable the HP to gather further medical evidence or advise whether the claimant satisfies the criteria for SREL. She Has A Condition Called Cerebellar Atrophy, and Also Suffers From OCD (Obsessive Compulsive Disorder). In a reasonable and attainable time: Does it take you a lot more amount of time to do the activity than it would take most people. The claimant will not automatically receive the mobility component and entitlement for this component will need to be assessed. The entitlement threshold for each component is 8 points for the standard rate and 12 points for the enhanced rate. Most people have to take the PIP medical assessment with questions on mental health to get this benefit program. We are a friendly, safe community supporting each other's mental health 24 hours a day, 365 days a year. This means that entitlement to the benefit is not dependent on a persons financial status or on whether they have paid National Insurance contributions. Miss B was diagnosed with schizophrenia and fulfilled the PIP criteria for standard rate mobility component. Get help if you need it. They can help you feel more comfortable, add information to what you say or take notes. At the end of your consultation, the Health Professional will complete an independent report and send it to the DWP. Pip phone assessment Scope | Disability forum 1.6.36 When considering mental health medication HPs should remember that not all claimants with a mental health condition will be on medication or receiving therapy. PIP telephone assesment today. 1.15.36 Other than information about their appointments with the HP or an update on their current position in the assessment process, it is not the role of the AP to release information to the claimant. The HP will choose a descriptor for each activity and a DWP CM will review the suggested descriptors and decide if the evidence supports those choices. Wherever possible, the record should contain specific examples to illustrate difficulty with activities. The HP should also include details of any alterations to medication which have occurred since the questionnaire or supporting evidence was supplied. Claimants who have recently completed a cross border move from Scotland to England/Wales may instead provide the Scottish equivalent form BASRiS (Benefits Assessment under Special Rules in Scotland), where the BASRiS form is less than 6 months old. Informal observations are of importance to the consultation, as they can reveal abilities and limitations not mentioned in the claimant questionnaire, supporting evidence or during the history taking for the consultation. They should not simply request evidence from all professionals identified as standard. 1.6.49 Claimants who request a copy of their report should be advised that HPs are not authorised to give them a copy at the time of the consultation and that the claimant can request a copy of their report from the DWP. 1.6.53 On most occasions the claimant is likely to have one, or possibly 2, companions. That way you can refer to it in the assessment and make sure you tell the assessor everything you want them to know about your condition. If there is any doubt as to whether the consent is still valid, fresh consent should be sought. In exceptional circumstances a written request for further evidence can be issued. If you miss your assessment, the DWP will contact you asking you to explain why. Where a claimant indicates that they are unfit to travel to a consultation in a location other than their home, or where travel would require high levels of support or cause significant distress to the claimant, for example where the claimant is autistic, has severe physical disability or severe agoraphobia the HP should, at a minimum, consider whether a home consultation is necessary. PERSONAL INDEPENDENCE PAYMENT : PIP telephone Assessment - YouTube PIP for mental health | Industry News | Independent Living Citizens advice. 1.14.4 In most cases it should be possible for CMs to identify those cases where a claim has been made for substantially the same physical or mental health condition or range of conditions. Dont worry we wont send you spam or share your email address with anyone. The HP should always attempt to respond to any issues or concerns they express. For daily living- enhanced rate: weekly rate 87.65 and 12 points required. everything you need to know before the call - Daily Record I first applied for pip back in 2016 and was awarded a paper based award . If you have a disabling condition that makes you housebound, you can also request for a home assessment. If the claimant has difficulty socialising and planning and following but is sitting securely in their home on the phone during assessment, it stands to reason the decision making will be compromised! 1.6.27 As well as covering all the PIP activity areas, the typical day should also cover other activities such as housework, shopping and caring responsibilities for adults, children and pets, and hobbies and pastimes these details give additional supporting information about functional ability. What a bad day is like for you - for example, on a bad day, Im so depressed I cant concentrate on anything, and getting out of bed is a huge struggle. The copy of the evidence or HP notes from the evidence should be sent to the CM with the completed report. However, their mental health conditions are likely to persist., 3 year review She is experiencing limitations to her functional ability due to severe depression and anxiety, which she has had for a few years. The PIP assessment questions on mental health will be asking about the degree of assistance you need in daily activities. Advice should be based on the HPs assessment of when there is likely to be a significant change in the overall functional effect of a claimants main disabling condition(s). If they refuse, you can complain to the assessment centre, DWP, or ask your M.P. That's why benefits like Personal Independence Payment (PIP) can make such a difference. 1.7.15 If the claimant is already in receipt of PIP and the case has been referred under SREL as a change of circumstances, the HP must include an indication of when the claimant first became terminally ill. Failure to provide this information may result in the advice being returned for rework. Replied by BIS on topic Mental Health and PIP phone assessment. If youre in the armed forces or a close family member of someone who is, the rules on living and registering in England, Wales or Scotland isnt practised. 1.15.21 If the claimant has a deputy then that means they have lost capacity. 1.8.18 Advice about variability should be clarified by looking at the effects of the health condition or impairment on daily living and/or mobility on good, bad and average days and not on how the claimant was on the day of assessment. Hello and welcome, when you we and I apply for pip we fill in a detailed questionnaire answering questions relating to each of the PIP descriptiors and where we feel necessary add more information reference to the descriptiors we need to. In the case of sensitive/special information, the claimant must be fully aware of the nature and content of the information being processed. 1.6.26 For some conditions different time periods will need to be considered, such as the potential impact of different times of the day. This includes our assessment report and your questionnaire and further evidence. Physical and mental examination: If required, and with your consent, they will conduct a brief physical and mental function examination. After that, the people in charge would see if you are eligible or not to get PIP. 1.10.9 The HP should select the No box if they consider it likely that the claimants health condition is likely to improve or that they will adapt to the point that there will be no or a very low level of functional restriction for example, someone with osteoarthritis of the hip who is expected to have a hip replacement in the next few months where a full recovery is likely in a relatively short period of time. These pro forma are provided separately. 1.14.2 Where the functional effects of a claimants health condition or impairment reduce for example, as a result of remission their entitlement to PIP may stop. So we give the right advice for you, can you answer which Nation you're from? This free money management tool is specifically for people on Universal Credit. How do I manage my money if I have to go into hospital? 1.6.8 The approach should be relaxed, allowing the claimant time and encouraging them to talk about themselves and put across the impact of their health condition or disability in their own words. In the PIP journey, such claimants are considered to require additional support from DWP and elements of the PIP claims process have been adapted to provide further support for this group. 1.8.14 The advice must be able to stand up to challenge and the HP should draw out key evidence in support of their choice of descriptors in the report, drawing fact-based findings and/or well supported opinion from all of the evidence. The consultation starts at the point the claimant begins to converse with the HP on the telephone, enters the assessment centre or is met at their home and concludes when the claimant ends the telephone conversation, leaves the premises of the assessment or the HP leaves the claimants residence. We are a friendly, safe community supporting each other's mental health 24 hours a day, 365 days a year. The HP should indicate where any harmful information is contained in an assessment report, for example: the claimant is not aware of their condition and the PA X contains harmful information in supporting evidence or Part X of the GP factual report dated XXXX contains harmful information. Ask if you can make an audio recording of the assessment. It is important to understand that more than one of these time frames for fluctuation may apply to an individual claimant. It is not intended to cover all the requirements placed on APs as part of the PIP assessment contracts, their full business processes, or work carried out by DWP to monitor and manage AP performance. 1.13.6 Requests for supplementary advice may be made to APs by telephone and/or through the PIPCS and/or the PIPAT, depending on the nature of the request. Physical and mental examination: If required, and with your consent, they will conduct a brief physical and mental function examination. Thus, in every case and before each instance that information is obtained or released, checks should be made to ensure valid consent is held. 1.6.21 The employment status of the claimant might be relevant and this should be explored and recorded as part of the evidence gathered in social and occupational history. 1.15.23 The position that proof of consent is not required is supported by the General Medical Council (GMC), which advises that: you may accept an assurance from an officer of a government department or agency, or a registered health professional acting on their behalf, that the patient or a person properly authorised to act on their behalf has consented. The roll-out of PIP to existing DLA claimants commenced from October 2013. As it is probable that the peripheral neuropathy was due to diabetes he did not have to fulfil the 3 month qualifying period for either component as it would be considered he was suffering from substantially the same condition. You can also answer yes if you meet one of the following conditions: Here is another sample PIP assessment question on mental health: Do you need help from another person, guide dog or specialist aid to get to a location that is unfamiliar to you?YesNoSometimes. In this brief blog, we have talked about PIP assessment questions on mental health, what the PIP assessment is for, the procedure of the PIP assessment, and more information about PIP assessment questions on mental health. Consultations should predominantly be between the HP and the claimant. 1.7.16 Advice must be evidence based on the balance of probability. Pip telephone assessment experience. | Page 2 | Mental Health Forum However, some relevant information about the claimants circumstances will be gathered during the initial claim stage and supplied to the AP. 1.4.15 Where necessary, HPs may seek further information from claimants by telephone. 1.15.2 Consent may be written, verbal and in certain circumstances given by a third party. Other conditions might be unlikely to see significant changes in impact, which might suggest a longer period between reviews. The phone call for PIP The government will be expecting you to get your first access in this benefit by calling them. 1.15.22 Proof of consent given by claimants need not be routinely sent by APs when requesting further evidence. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. It is paid to make a contribution to the extra costs that disabled people may face, to help them lead full, active and independent lives. PIP INVESTIGATION: Assessment reports show widespread dishonesty by Hi Zoe, I had my PIP telephone call last July and I have only just won my case. How are mental health and money worries linked? Can I cancel something I've done when I'm unwell? 1.6.14 The HP should include details of fluctuating conditions, indicating how frequent the fluctuations are, how long exacerbations last and, on balance, how many good days or weeks and how many bad ones the claimant experiences over a specific period of time. The HP should explore any variability or fluctuation in the claimant's condition and functional ability by asking the claimant what they can do on good days and bad days. 1.3.1 This section describes how to carry out the assessment. Too many people in Northern Ireland have had claims for their Personal Independence Payment (PIP) "unfairly rejected", an investigation has found. If capacity has been lost then the expectation is that the claimant would be accompanied. A guide to answering PIP questions - OptimistMinds The HP must record the telephone conversation in their notes, indicating who has given that person the authority to speak on their behalf. How do I pay for private treatment and therapy? We also use cookies set by other sites to help us deliver content from their services. structure and follow a path to a location you know and it doesnt concern much on how you get there, structure and follow a bus or train path to a place you dont know, Deal with places that you dont recognize, if necessary, leave the house due to stress or anxiety, you need help and assistance but dont receive it, your stress, anxiety or other mental health concern make it hard for you to go out, you find it difficult to deal with sudden changes to travel, for instance, roadworks or diversions, you only try travelling during quiet periods of the day, for instance, when the shops arent busy or theres less traffic on the road, someone assists or encourages you to go out, your mental health concern makes using a bus or train challenging, you cant structure a path to an unfamiliar location yourself, you find it hard to deal with sudden changes to a trip, for instance, bus diversions, train cancellations. Can I claim Welfare Benefits if Im living with a mental illness? For example, it might be reasonably expected that a 25 year old man who is otherwise healthy but has lost his lower leg in an accident might adapt well to the loss. However, HPs should be prepared to adapt their approach to the needs of the particular claimant, not taking a prescriptive approach and ensuring that claimants are able to put across the impact of their health condition or impairment in their own words. Each descriptor has a score. The appointment set for you is usually in a span of 7 days away. How Do I Pass A Pip Assessment For Mental Health? In such cases the claimant may not be able to give an accurate account of their health condition or impairment, through a lack of insight or unrealistic expectations of their own ability. 1.15.14 In cases where claimants have a named third party as an appointee, this could be due to the claimant being unable to manage their own affairs as a result of a serious mental health condition or cognitive / learning disability. Any new evidence about how your condition affects your daily life, which you have not already sent to the DWP: A copy of your PIP claim form with you. However, in cases of doubt HPs may be asked for advice, based on their knowledge of the disabling effects of physical and mental health conditions and considering the evidence of the case. For example, it may be used to respond to a request for clarification about medication or treatment that affects the claimants health condition or impairment. Claimants should be encouraged to involve another person at consultations where they would find this helpful for example, to reassure them or to help them during the consultation. 1.8.10 It is essential that the CM is made aware of the evidence the HP has used to complete the assessment report. where, in reassessment cases, further evidence may confirm whether or not there has been a change in the claimants health condition or disability. If there is any doubt, the telephone call should be terminated and, if necessary, the claimant or their representative should be contacted using the telephone contact number on file. Disability Living Allowance (DLA) for people under 16. If a claimant cannot bend to put on their shoes, it is unlikely that they are able to wash below the waist. His diabetes was not well controlled and he had become depressed. If you live in Great Britain, you can call the Department of Work and Pensions who are responsible for giving these benefits to eligible people at 0800 917 2222. If a claimant can handle a toothbrush, it is unlikely they cannot handle kitchen cutlery. This report presents the key findings from the surveys of claimants who took part in a telephone health assessment as part of their benefit claim for Personal Independence Payment ( PIP. The HP should contact the most appropriate person involved in the claimants care. 1.6.75 HPs may also consider whether other options may be acceptable for example, if travelling on public transport is the issue, could a taxi be considered? 1.13.3 Supplementary advice may also be requested for a reconsideration where the claimant challenges a decision made about entitlement to PIP, or for the early revision of a decision as part of the appeals process. Inconsistencies could result in claimants either over or under emphasising the impact of their conditions and efforts should be made to avoid both. 1.5.5 Although each case should be determined individually, the following types of case should not normally require a consultation: the claimant questionnaire indicates a low level of disability, the information is consistent, medically reasonable and there is nothing to suggest under-reporting, the health condition(s) is associated with a low level of functional impairment, the claimant is under GP care only and there is no record of hospital admission. Where deemed necessary, they may be asked to provide other free of charge relevant evidence to support their request, for example evidence from a social worker, community nurse or carer that shows why a home consultation would be appropriate. This information should be included in the assessment report provided to DWP or via the PIPAT. More than once: Can you repeat the activity as many times as you are required to? In these cases, the CM is likely to arrange for a review before the end of the claim. The psychological examination will be asking your thoughts and feelings about your present concern. Which mental health conditions get PIP? 1.6.46 If the claimant is unaccompanied at a consultation, the HP should consider whether a chaperone would be appropriate during any examination. PIP Mental Health Success (How to Claim PIP for Mental Health) The PIP assessment with questions on mental health is a great opportunity for you to talk about how your mental health condition affects you. Reports produced during consultations require the most content, as HPs will need to record the discussion, observed findings and conclusions from the consultation. 1.3.2 The claimant questionnaire and any evidence is scanned and saved in the Document Repository System (DRS). Score: 4.6/5 (69 votes) . 1.7.24 The claimant or their representative may be able to provide updated information on where they are having their treatment and who is treating them. 1.6.20 The HP should record a concise and relevant social and occupational history. If a claimant is unable to complete an activity or needs support to do so at a point in the day when you would reasonably expect them to complete it, the need should be treated as existing for the whole of the day, even if it does not exist at other points in the day. Failure to provide this may result in the advice being returned for clarification or rework. The HP should demonstrate movements and observe the claimants range of movement. You should also. The HP cannot document any observations made outwith the consultation. In these cases, it may be particularly important to distinguish between what a young person can or could do for themselves and what the parent does for them as part of their caring role. 1.7.12 Consultations are not required where a claim has been referred under the SREL provisions. 1.6.12 The HP should record a succinct and relevant history of all the health conditions or impairments that affect the claimant. 1.1.10 The assessment for PIP looks at an individuals ability to carry out a series of everyday activities. 1.9.7 Age is not a medical cause of incapacity but it can be an indicator of disease progression. Location. 1.15.34 It is important that in all telephone contact with claimants or their representatives, the correct person is being spoken to. This free money management tool is specifically for people on Universal Credit. The PIP medical assessment with questions on mental health is an assessment that evaluates your capability of doing daily activities depending on your physical or mental condition.